1. Overview

We are committed to protecting client and user data.

This policy explains how we collect, use, and safeguard information.

2. Information We Collect

We may collect:

• Name, company details
• Contact numbers & email
• GSTIN, IEC, regulatory identifiers
• Shipment & cargo information
• Billing & payment details
• Website usage data

3. How We Use Information

Your information is used for:

• Freight booking and execution
• Customs processing
• Documentation
• Communication & tracking
• Billing and accounting
• Legal and regulatory compliance
• Service improvement

4. Data Sharing

We may share information with:

• Shipping lines
• Airlines
• Customs brokers
• Transport vendors
• Warehousing partners
• Government authorities

Only to the extent required for shipment execution.

We do not sell personal data.

5. Data Protection

We use administrative and technical safeguards to protect information from unauthorized access or misuse.

6. Data Retention

Information is retained as long as required for:

• Business operations
• Legal compliance
• Dispute resolution

7. Cookies & Tracking

Our website may use cookies to improve user experience and analyze traffic.

8. Third-Party Links

We are not responsible for privacy practices of external websites linked from our platform.

9. User Rights

Users may request correction or update of inaccurate information by contacting us.

10. Policy Updates

We may revise this policy periodically. Updated versions will be posted on our website.

11. Contact Information

For privacy-related questions:

Trans Pacific Logistics Co.
Corporate Address – Jaipur, Rajasthan
Email: ajay@trans-pacific.co.in
Phone: +91 9760574986